Sugar Inc., is looking for a Strategic Account Manager (SAM) to join our growing sales team. This position will coordinate all media planning in partnership with the Account Executive. The SAM will facilitate management of all aspects of the campaign from the pre-sale cycle through the post-sale cycle providing an end-to-end experience for Sugar's advertiser/agency partners. The SAMis ultimately responsible for orchestrating internal resources to ensure campaign expectations and contractual obligations are met; as well as, acting as customer advocate and liaise between client and Sugar Sales, Project Management, Finance, and Creative Services teams.


  • Strategize in partnership with Account Executive to develop new business and grow existing customer base through proactive communication of new or advanced product offerings, or in response to RFPs
  • Communicate all aspects of campaign components to relevant internal stakeholders
  • Partner closely with Custom Projects’ Manager to gain internal approval and production development timelines
  • Partner closely with Sales Operations team to monitor creative implementation and flawless execution
  • Build customer relationships, acting as day-to-day point of contact during post-sales cycle
  • Analyze and track data for campaign effectiveness
  • Conduct regular scheduled conference calls to communicate contracted deliverables and progress to customers’ goals and provide optimization recommendations
  • Communicate performance metrics achieved at the end of each campaign


  • BA or equivalent
  • 3-5 years account management experience
  • Online experience
  • Advertising or publishing company experience, a plus
    Detail oriented and highly organized
  • Ability to multi-task
  • Tenacious and proven ability to execute sales campaigns

To apply, please submit a resume (plain text, html or pdf) along with an email to The position is full time and is located in our New York Office.